About Us
We are Globavi, simplifying your workload
Unique Strategies
Cultural Sensitivity Training
Strategy: Globavi offers comprehensive cultural sensitivity training for both our remote staff and U.S. clients. This training helps bridge cultural gaps, ensuring smoother communication and better alignment between foreign staff and clients.
Why It’s Different: Many remote staffing companies overlook the cultural nuances that can impact remote working relationships. By addressing this, Globavi enhances cooperation and minimizes misunderstandings, leading to higher satisfaction for both staff and clients.
Tailored Matching Process
Strategy: We implement a detailed matching process that considers the specific needs and preferences of clients, including industry-specific requirements and personality fit. This is complemented by a thorough assessment of applicants skills and career goals.
Why It’s Different: Unlike other remote staffing companies that use a one-size-fits-all approach, Globavi’s tailored matching ensures a better fit between applicants and clients, which enhances productivity and reduces turnover rates.
Addressing Market Concerns
Bridging a Global Workforce
At Globavi, we proactively address market challenges through a comprehensive approach that encompasses cultural sensitivity, rigorous oversight, open communication, stringent data security, and robust productivity measures.
Culture
We prioritize cultural sensitivity by ensuring our virtual assistants (VAs) are well-oriented and aligned with both client and organizational cultures. This commitment helps us bridge cultural gaps and foster strong, effective relationships.
Oversight and Management
We implement a structured oversight framework that includes a productivity monitoring tracker software and dedicated hands-on managers or points of contact (POCs), and regular check-ins. This system ensures consistent quality control and timely resolution of any issues that may arise.
Communication
We emphasize direct and open communication between clients and remote staff. This transparency helps manage expectations, facilitates immediate feedback, and strengthens the overall client-VA relationship.
Data Security
We uphold the highest standards of data security through comprehensive measures such as non-disclosure agreements (NDAs), regular IT system checks, secure remote desktop setups, HIPAA training, and the use of virtual private networks (VPNs). These practices protect sensitive information and ensure compliance with regulatory requirements when applicable.
Productivity
Our productivity management includes a variety of tools and practices such as productivity trackers, screenshots, start-of-day (SOD) and end-of-day (EOD) reports, and constant monitoring. Additionally, we conduct annual evaluations to review performance, set goals, and identify areas for continuous improvement.
By integrating these practices, Globavi effectively navigates market issues, delivers exceptional service, and maintains a high level of client satisfaction.